FAQS

New to Send Me a Sample? Hopefully we can answer your questions here.

 

How can I get free samples? 

how do i sign up?

You just need to create an account to start requesting samples. You can create an account by finding the Send Me a Sample skill in the Alexa and Google Assistant directories and following the steps to account link.

WHAT SAMPLES CAN I HAVE?

Anywhere you see the “Send Me a Sample” logo on an advert, you’ll know that it’s available to request by asking your voice assistant. We’re adding new brands all the time so make sure to keep an eye out.

Make sure you subscribe to Send Me a Sample updates in your account settings too and we’ll let you know when we get new samples in to try. 

Why won’t Send Me a Sample won’t let me order certain samples?

When you registered for your account, you will have been asked to confirm whether you’re 18 or over.  If you left the tick-box blank, we understand that you can’t legally order alcoholic products. If this was a mistake, you can always change your settings in your account page.

 

 

About Send Me a Sample

How much does it cost?

Nothing. It is completely free! No catches. There’s no cost to you because brands want you to try their products. 

Which voice assistants can i get send me a sample on?

Currently you can order samples via Amazon Alexa and Google Assistant. Don’t have a smart home device? Download the Google Assistant app for your smartphone, and simply type or say “Hey Google, Ask Send Me a Sample”

Where can I order samples from?

We currently send samples to the UK and the United States – but we will be available in more places soon. 

Account Questions

I’ve registered, but I still can’t request any samples. Any ideas?

You may still need to confirm your email address. Check your inbox for the email we sent you when you registered. If you can’t find it, try checking your spam. Otherwise, you can request another email by logging into your account and clicking the pop-up.

I've forgotten my password. what do i do?

Click here to reset your password. Remember you will need to be able to access the email address inbox that you set up your Send Me a Sample account with.

How do you I change my Send Me a Sample account details ?

Just log into your account page here and edit your preferences.  Your voice-assistant will automatically know that you’ve changed your details, so you don’t need to do anything else.

I’ve got a new smart-speaker, do I need to create a new Send Me a Sample account?

Nope! You still have your Send Me a Sample account so you just need to re-enable the voice-app and login with your account details again.

Delivery Questions

Where's my sample?

If you requested your free samples less than 2 weeks ago, hold tight! Your sample will be with you soon. If you still haven’t received if after then, drop us a line at help@sendmeasample.net and we’ll see what we can do.

how do I see my order history?

Just log into your account page here and select Order History to access the full list.

Send Me a Sample is a completely new innovation in sampling for the voice-activated world. We even have a patent pending: No. US 16/027,431.

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